Returns & Exchanges
We want you to be completely satisfied with your Taylor Morris eyewear; therefore, we offer a 14-day return period for all unused items in their original packaging. Please ensure all protective films and tags remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Frames
Securely place the eyewear in its original leather case and branded box, ensuring all cleaning cloths and certificates are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
- 4.Receive Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.